Amarate Jewels (hereinafter referred to as “Amarate”) welcome you.
For the purpose of these Privacy Policy, the term "we", "us", "our" used anywhere on this page shall mean Amarate Jewels and "you", "your", "user", "visitor" shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.
By accessing and using our website or making a purchase or engaging with our services, you agree to the terms outlined herein.
1. Information we Collect:
We may collect the following types of information:
a. Personal Information
- Name
- Contact details (phone number, email address)
- Billing and shipping address
- Payment details (processed securely via third-party gateways)
b. Non-Personal Information
- Browser type, IP address, device details
- Website usage data (pages visited, time spent, interactions)
- Order history and preferences
c. Voluntary Information
- Information shared during enquiries, consultations, personalisation requests, or trade-in discussions.
2. How We Use Your Information
Your information may be used to:
- Process and fulfil orders
- Provide customer support and respond to queries
- Facilitate personalisation and trade-in services
- Improve our products, services, and website experience
- Send updates, offers, or marketing communications (with consent)
- Ensure compliance with legal and regulatory obligations
- Prevent fraud and ensure site security
3. Data Sharing & Disclosure
- We do not sell or rent your personal information.
- We may share your information with:
- Trusted third-party service providers (logistics, payment gateways, IT services)
- Legal authorities when required by law
- Marketing platforms for promotional campaigns (with your consent)
- All third parties are obligated to handle your data securely and confidentially.
4. Data Security
We implement appropriate technical and organisational measures to protect your data. However, no digital transmission or storage system is completely secure. While we strive to protect your information, Amarate cannot guarantee absolute security.
5. Cookies & Tracking
Our website may use cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. You may choose to disable cookies via your browser settings, though site features may be affected.
6. Your Rights
You may request to:
- Access, update, or correct your personal information
- Opt out of marketing communications
- Request deletion of your data (subject to legal obligations)
Requests can be made by contacting us at: contact@amaratejewels.com
7. Limitation of Liability
Amarate Jewels shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services. We are not liable for data breaches caused by third-party vendor systems, cyber-attacks, or external factors entirely beyond our reasonable control. Your access to and use of our website and services is governed strictly as per our master Terms & Conditions, as explicitly detailed elsewhere on this platform.
8. Third-Party Links
Our website may contain links to third-party platforms. Amarate is not responsible for the privacy practices or content of these external sites.
9. Governing Law & Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any legal disputes, claims, or proceedings arising out of data privacy breaches, data processing, or the usage of personal information on this website shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
10. Data Grievance Redressal
In compliance with the Information Technology Act, 2000 and applicable Indian data protection regulations, any discrepancies, complaints, or requests regarding the processing, deletion, or correction of your personal data may be directed to our designated Data Grievance Officer:
- Grievance Officer: Mr. S. Chakarapani
- Email: contact@amaratejewels.com (Subject Line: ATTN: DATA PRIVACY OVERSIGHT)
- Resolution Timeline: The Grievance Officer will acknowledge data complaints within 48 hours and resolve the query within 30 days of receipt.
11. Updates to This Policy
Amarate reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised date.